The Wisconsin DMV Service Centers cannot issue drivers licenses and IDs Friday because of technical difficulties.
According to a press release from the Wisconsin Department of Transportation, a router managed by a telecommunication company is down. This resulted in a disconnection with the DMV’s federally required verification system.
Staff recommend customers go online to fill in forms, submit them electronically, print out a checklist of the paperwork required, and reschedule the appointment with the DMV.
All DMV call centers and crash records are also unavailable.
Scheduled road tests are not affected. Vehicle services like renewing license plates, titling a vehicle and others are also unaffected at most centers.
Customers are encouraged to go online for vehicle-related service and updates.